After hours, your caregiver or client calls into a monitor line, stating their issue.
Your On-call Ma software immediately locates one of your Coordinators based on their schedule and availability. On-call Ma then quickly monitors all parties using artificial intelligence and provides assistance.
On-call Ma’s response is quick and reliable because someone will always be there to address your needs. Satisfaction guaranteed!
Guarantee 100% response after hours
Eliminate missed or cancelled visits
Establishes happy clients
Manages more clients without increasing coordinators
Keeps the coordinator and the caregiver accountable using artificial intelligence
Records and transcribes conversations