On-call Ma works in 3 simple steps:
a. Scalability: Caring for more than 5 times the client without increasing staff size.
b. Marketing Tool: A guaranteed response time.
c. Streamline: On-call ma serves as a sidekick to help coordinators assist in the process.
d. Protect: Every call is recorded and transcribed, eliminating the “he said/she said“ issue.
e. Track: Helps track after hour issues such as scheduling and historical notes.
f. Accountability: On-call coordinators must reschedule visits or the supervisor will be notified.
a. Guarantee 100% after hour response, which helps with better client retention.
b. Your competitior cannot guarantee 100% response time after hours, but on-call ma can.
c. Coordinators do not have to be alert all the time since their sidekick calls for them.
a. Depends on the volume of calls and the number of clients. Please view the price page for details
a. On-call Ma is completely scalable and with it’s intuitive design, it can manage an unlimited amount of On-Call Coordinators and Caregivers.
We support 120 different languages.
The deployment of On-call Ma depends on your phone system. Typically, it can take anywhere from a week to a few weeks.