“Are you saying that if I could find a caregiver at the last minute, you are willing to pay half of your profit?” She replies, “Yes, because I am losing the money on the visit anyway. If a caregiver calls-out or cancels the visit for the client, there is no profit”. That is one of the reasons why I started developing the On-call Ma application. Owners of a home care agency had a problem and were willing to pay for a solution.
Start and Stop Development? No Pain, No Gain
It was clear to me that the problem could be solved, but not sure about the details. As a system engineer, I am aware that creating software is like writing a story. We know what to write about, but we do not know all the sentences within a paragraph. In fact, we do not know all the paragraphs we need to write or the exact amount of paragraphs we need to write. It is a journey with uncertainty. It is important to mention that once we start the journey, we cannot stop. Either we come up with a solution or all the time spent is wasted.
Another way to look at the journey is the movie Sanctum made in 2011 and directed by Alister Grierson. The move is about “an underwater cave diving team experiences a life-threatening crisis during an expedition to the unexplored and least accessible cave system in the world.”
If there is a cave next to the ocean, any cave driver knows that underwater usually always has a path to the ocean. However, there are, most likely, multiple paths. In the movie Sanctum, one of the main characters, Frank, one thing is clear is that once you enter a cave, either you exit on the other end or go back. However, Frank’s cave driver team did not have the option to go back. Either they exit the other end or die. That is not far from the truth when it comes to software development. Either we stop development or release software.
Another knowledge to keep in mind is that software has a cycle. We revisit our first draft and modify the writing on the next round to make the story better.
Photo by Jasin Boland / Rogue Pictures – © 2011 Universal Studios. ALL RIGHTS RESERVED.