Outsource, Working Remote Original Version

Outsourcing.  Remember when that was a hot topic? If it is not clear, COVID-19 gave a huge push toward remote working. As we all know, software development is the next generation mutation. The enforcement of remote work made new generation business owner re-think about hiring people outside of the country. Of course, many types of job is not possible to source for security reason, time zone issue, and so on. This type of job that can be outsourced remotely is listed on websites such as upwork.com and fiverr.com. These sites are for freelancers. Most of the jobs that are time-consuming and repetitive are more cost-effective to outsource to another country.

Here is the reality of outsourcing, just as the USA can outsource to other countries, other countries can outsource to the USA as well. A perfect example is Zendesk. I was recently introduced to Zendesk when I needed to upgrade my ticketing system. Zendesk stock publicly trades  in the US.  Compare this to Happyfox, not a USA company. In fact, they are based in India and are more expensive than Zendesk. I ended up picking Happyfox because they provide better customer service. The point is, a company is able to sell software at a higher cost when they provide a better service. The reality is that remote work will force our economy to take advantage of global resources such as outsourcing. We are not forced to do this in the past.

Click here to get FREE Caregiver Replacement

Photo by Petr Macháček on Unsplash